Help Center
How to use Exchange
Step-by-step guides for every part of the app. Still stuck? Email hello@exchangesocialapp.com and a real person will reply, or call our automated help line at (888) 996-1726.
Getting started
Create your account, set up your profile and learn your way around.
👫Couples and throuples
Share one login or give each partner their own, and invite partners with a code.
📍Browse, sparks and Right Now
Find people nearby, filter the grid, send sparks and see who's interested.
💬Messages and photos
Chat, react, edit, send photos that expire and find everything you've been sent.
🔒Private albums
Keep personal photos private and choose exactly who sees them, and for how long.
✓Verification and vouching
Get the blue check and build trust through members who've met you.
🚀Boost, Roam and Incognito
Get seen first, show up before you travel or browse without being seen.
⭐Membership and billing
What's included with Free, Exchange+ and Exchange Unlimited, and how to manage it.
🛡️Safety, privacy and your account
Block, report, control what people see and delete your account.
Looking for billing or account answers? See the FAQ.